Call anytime
92 651 057 / 99 370 376
E-mail
merle.assistance@gmail.com
Location
Sousse - Gafsa

Presentation

about 4 1
20+

Years of experience

At MERLE Medical Assistance , your health is our priority. Whether you are facing an emergency, recovering from an illness, or simply looking for reliable support, we are there for you, every step of the way.
At MERLE Medical Assistance , we put our expertise and humanity at the service of your health. We offer comprehensive support for all your medical assistance needs, whether in an emergency or as part of a planned follow-up. We are a Tunisian medical assistance company, dedicated to offering our international patients integrated, personalized, and secure care throughout their care journey in Tunisia.
Our team supports you with professionalism, responsiveness, and humanity, so that you are never alone when facing your medical needs.

Our services

24-hour emergency assistance

Need immediate help? We coordinate your care with the appropriate medical services, quickly and efficiently.

Secure medical transport

Ambulance or medical vehicle with nursing staff: we provide transfers between home, hospital or care center.

Personalized support

No longer manage your medical procedures alone: ​​we assist you with appointments, treatments, hospitalizations or examinations.

Medical coordination

A single point of contact to organize your care, direct you to the right specialists, and monitor your file.

Post-operative follow-up

Continuity of care, medical reports and support after your return.

Home care

Nursing follow-up, medical visits, personalized services according to your needs.

Our Processes

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01

Request for assistance

The patient or a loved one contacts us via phone, website, or app. We collect essential information: nature of the problem, location, and health status.

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02

Rapid medical assessment

A healthcare professional analyzes the situation to assess the degree of urgency and determine the first steps to take.

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03

Triggering assistance

Depending on the need, we mobilize: An ambulance or medical transport, A medical team at home, A telephone or video consultation, Psychological support

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04

Coordination of care

We organize the transfer to a suitable facility, ensure follow-up care, and stay in contact with relatives and professionals involved.

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Monitoring and support

Even after the initial care, our team remains available for: Post-care follow-up Administrative and financial management Emotional support if necessary

The Medical Assistance Blackbird

Our Services

Our team supports you with professionalism, responsiveness and humanity,
so that you are never alone when facing your medical needs.

Why choose MERLE?

  • Fast and human support
  • Attentive, discreet and professional team
  • Services accessible to all, Tunisians and foreigners

Meet Our Doctors

Proactively revolutionize granular customer service after pandemic internal or "organic" sources instinctively impact proactive human

Our Patient Says

Proactively revolutionize granular customer service after pandemic internal or "organic" sources instinctively impact proactive human

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Proactively revolutionize granular customer service after pandemic internal or "organic" sources instinctively impact proactive human